Shipping policy
SHIPPING POLICY
Order Processing
Orders are processed within 2 to 5 business days (excluding weekends and public holidays).
Delivery Times
Estimated delivery times are 7 to 15 business days after shipment.
These timelines may vary depending on demand, the carrier, and the destination.
Shipping Fees
Shipping fees are calculated and displayed at checkout before payment confirmation.
Order Tracking
A tracking number will be sent by email once your order has been shipped.
Please note that tracking information may take a few days to update.
Delays
Delays may occur due to:
- high demand
- peak periods
- circumstances beyond our control
Munco cannot be held responsible for these delays.
Shipping Address
Customers are responsible for providing accurate shipping information.
We cannot guarantee any modifications once the order has been confirmed.
Lost or Undelivered Packages
If your package has not been received within 30 days, please contact us at:
📩 hello@munco.fr
We will provide a suitable solution.
Returned Packages
If a package is returned to the sender (incorrect address, unclaimed, etc.),
reshipping costs will be the responsibility of the customer.
Shipping Areas
We ship to France and internationally.